Authenticity Verification
Every product sold on Glowly is sourced directly from authorized distributors, never unauthorized resellers. Here's how to confirm your product is genuine.
1. Find the batch code
Look for the batch code printed on your product's packaging or the product itself — usually on the bottom or back.
2. Verify the product
Visit the brand's official website or contact their customer support for guidance on verifying your product. Some brands provide verification tools or authentication methods, while others may verify products through their customer service.
3. Contact us if something's off
If you're unable to verify your product or anything about it seems unusual, contact us immediately at 01575808878 or glowlybd@gmail.com. We'll investigate your concern and work with you to resolve it as quickly as possible.
Why we do this
Counterfeit skincare is a real problem in Bangladesh's market. That's why Glowly sources products exclusively from authorized distributors, ensuring every product we sell is authentic and safe for our customers.